Help centre
Frequently asked questions
Answers on shipping, ingredients, returns, and how to get the most from GoYNG.
Are GoYNG products natural and safe?
Yes. GoYNG formulas use high-quality natural extracts with no artificial colours, harmful chemicals, preservatives, or artificial sweeteners. Products are developed with science-backed ingredients and manufactured with strict quality controls.
Where do you ship in India?
We ship pan-India. Once your order is shipped, you will receive tracking details by email/SMS. Delivery timelines vary by pin code and courier partner.
Do you offer COD and free shipping?
Cash on Delivery is available on eligible orders and pin codes. Free shipping applies on orders above ₹799 (or as shown at checkout). Final shipping options appear at checkout based on your address.
How do I use code MYFIRST?
New customers can use code MYFIRST for ₹100 OFF on their first order (minimum ₹500). Enter the code at checkout before payment.
How can I track my order?
Use the Track order page in our Help desk, or open the tracking link from your shipping confirmation email/SMS. You can also contact support with your order number.
What is your return / refund policy?
If your order arrives damaged or incorrect, contact us promptly with photos and your order number. Refund and replacement eligibility follows our Refund policy — linked in the footer and Help desk.
Why do some GoYNG formulas include piperine or drops?
Many nutrients absorb poorly on their own. GoYNG focuses on bioavailability — for example curcumin with piperine, and convenient Cure-Q-Mine drops — so active ingredients are easier for the body to use.
How do I contact support?
Call +91 97024 64903, email support@wellthylife.in, or use the Contact page form. Support hours: Mon–Sat, 10:00 AM – 6:00 PM IST.