Policies

Refund policy

Clear guidelines from GoYNG / WellthyLife — updated for shoppers across India.

  1. We offer a 100% money back for products if that qualifies for return. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping etc where appropriate).
  2. Products are returnable within the applicable return window of 3 days from the date of receipt of product. if you’ve received them in a condition that is physically damaged/defective or different from their description on the product detail page on wellthylife.in and goyng.in. 
  3. Return can be processed only if:
    • it is determined that the product was not damaged while in your possession;
    • the product pack is not opened / used.
    • the product is not different from what was shipped to you;
    • the product is returned in original condition (with proper packing and box and MRP tag intact.
  4. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect product or pack size ordered.
  5. Products marked as "non-returnable" on the product detail page cannot be returned.


    Note: If you've received a non-returnable product in a damaged/defective condition, you can contact us within 3 days from the delivery of the product.
    To process the return : please write to support@wellthylife.in
    Returns for refund must be received back into the warehouse within 15 days from the date of purchase. When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods.
    • Returns are not possible in the following cases:
    • Product not returnable as per above norms
    • Used products
    • Return request is made outside the specified time frame.
    • Products with tampered or missing serial numbers, including price tags & labels.

      Refunds are provided only in cases of damage in transit or cannot provide replacement due to no stock availability. In case of returns, a refund is issued once the products are received at our warehouse.